Frequently Asked Questions
General Questions
Who is eligible to have HURREVAC?
According to guidelines from FEMA and USACE, program access is restricted to the government emergency management community. If you work for a private corporation with hurricane threat assessment needs, an Internet search for "Hurricane Tracking Software" will offer comparable software packages available from commercial vendors.
What does HURREVAC cost and how do I get it?
HURREVAC is funded by the federal government and the software is distributed free-of-charge to eligible users. Visit the registration page to get started. Once registered, you will receive e-mailed instructions detailing how to download and install the program from the web.
I think I may be registered under an old e-mail address and I'm concerned that future HURREVAC announcements will not reach me. What should I do?
Use this page to verify whether or not your current e-mail address is in our database. If it is not, then you should simply reregister as if a new user.
May I share my HURREVAC access(e-mailed installation instructions) with other emergency management colleagues that want the program?
In general, it's recommended that each person running HURREVAC maintain their own registration. The reason for this is so that you don't miss e-mailed notices of important changes, new versions, etc. However, if you are a network administrator who will keep HURREVAC up to date on many of your agency's machines, it's only necessary for you and a few key users in your agency to register.
I have registered and installed HURREVAC on my work computer. May I also put the program on a home computer and/or laptop for use when I am away from the office?
Absolutely...There are no restrictions on the numbers or types of computers where registered users may have HURREVAC installed.
Ok, I have installed HURREVAC on my computer. What do I need to do next to customize the program for my local community?
You should check for available "plug-ins" of local data to install. These plug-ins vary from state to state, but typically include Hurricane Evacuation Study times and storm surge zone maps for coastal areas, plus flood plain maps for inland river gages. Visit the Hurrevac2010 Tech Notes pages for further instructions on the plug-ins.
I'm new to HURRVAC. Where do I start to learn the ropes of this program?
Your HURREVAC software has an extensive built-in Help system. If you are new to the program, we suggest starting in the Help system with the 'Using HURREVAC' tour and/or downloading a print-friendly user guide. This support site also offers tutorials and a schedule of live training opportunities.
Hurrevac2010-Specific Questions
How does Hurrevac2010 differ from Hurrevac2000?
Experienced Hurrevac2000 users will see in Hurrevac2010 a modernized user interface and more streamlined connections to live forecast information. Our priorities in the first two seasons have been to port the existing HURREVAC capabilities over to the new Hurrevac2010 platform and set a stage for new functions in later releases. More details are located here.
Are there any special hardware or software requirements for computers to run Hurrevac2010?
The recommended setup is a PC running Windows XP (or later Window OS) with a screen resolution of at least 1024x768. No additional software is required.
How do I get current storm information into Hurrevac2010?
The program has built-in http polling to monitor the servers at hurrevac.com for any storm activity and download new data when available. These automatic updates can be configured to occur as often as every 5 minutes or turned off if you prefer to update manually. It also intelligently retrieves older data (such as ended storm tracks and old text advisories) when ever these items are selected for display in the program.
